Work Experience
My professional journey spans across various roles in software development, technical support, and AI integration.
Research and Development Engineer
CIeNET Technologies - Chengdu, China
2024-09 - Present
Contributing to full-stack development and AI projects.
Responsibilities
- Onboarding and contributing to full-stack development using modern frameworks.
- Learning new tools and processes to support AI and full-stack projects.
Technologies
React
Next.js
TypeScript
Tailwind CSS
FastAPI
PostgreSQL
Redis
Docker
GitLab CI/CD
Full Stack Developer Intern
CIeNET Technologies - Chengdu, China
2023-10 - 2024-06
Participated in an intensive full-stack development program.
Responsibilities
- Gained experience in React, Remix, TypeScript, Tailwind CSS, FastAPI, PostgreSQL, Redis, Docker, GitLab CI/CD, and microservices architecture.
Technologies
React
Remix
TypeScript
Tailwind CSS
FastAPI
PostgreSQL
Redis
Docker
GitLab CI/CD
Microservices
Technical Support Engineer
Wicresoft - Shanghai, China
2021-07 - 2022-08
Delivered high-quality technical support for Microsoft products.
Responsibilities
- Ensured customer satisfaction, managed relationships, and collaborated with Microsoft teams to resolve issues efficiently.
- Documented tasks, escalated product bugs accurately, and worked with the team to enhance the overall customer experience.
Technologies
Microsoft Office 365
Exchange
SharePoint
Power Automate
Achievements & Awards
Best Performance Award
Wicrecend • July 2022
Awarded for outstanding performance and dedication to customer service excellence
Incentive Performance Winner
Wicrecend • March 2022
Recognized for excellent performance in February in BU Team